FAQs and Support Center

Installation

Compatibility of Maple with various operating systems

The rule of thumb is that the current version of Maple is compatible with the last three releases of the major operating systems (i.e. Windows, Mac OS X, Red Hat Linux, SUSE Linux, and Ubuntu Linux). On the Ma...

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Can I install Maple on a second computer?

Generally, a single activation of Maple is meant for one computer. Most single-user licenses (academic, commercial, government, and personal) include two activations. These two activations would allow you to in...

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How do I migrate my installation of Maple to another computer?

Standalone Maple To install Maple on a new computer, you first need to uninstall it on the old computer (if still possible), then contact Maplesoft Customer Service. Likely, they will reset your Purchase Code....

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“Installer User Interface Mode Not Supported” error shown when installing Maple

When attempting to install an older version of Maple, the error message “Installer User Interface Mode Not Supported” may appear if you are using Windows 8 or higher during the installation process. It ...

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'Installer User Interface Mode Not Supported' message when installing Maple on Windows

This error message is relatively common when installing older versions of Maple on newer versions of Windows. To remedy the problem, first ensure that you have an up-to-date, full installer file. Then, execute...

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Running additional FLEXlm services on the same server as Maple

It is strongly recommended that Maple be the only FLEXlm service running on a given server (i.e. Maple Network Tools should have a dedicated server). However, if you wish to run other such services off of the ...

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Can Maple be installed on a Chromebook?

Maple, unfortunately, is not supported on Chromebooks, since one cannot install any programs on the machine itself (other than Chrome apps). Typically, Chromebooks only come with 16 GB of disk space (mostly us...

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Does Maple Have Any Accessibility Options for Blind Customers?

Yes, the Classic interface of Maple, which comes with the 32-bit version for Linux (Maple 2015 and earlier) and Windows, is compatible with screen readers. On Windows, JAWS is the most popular screen-reading s...

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