FAQs and Support Center

Installation

Compatibility of Maple with various operating systems

The rule of thumb is that the current version of Maple is compatible with the last three releases of the major operating systems (i.e. Windows, Mac OS X, Red Hat Linux, SUSE Linux, and Ubuntu Linux). On the Ma...

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Can I install Maple on a second computer?

Generally, a single activation of Maple is meant for one computer. Most single-user licenses (academic, commercial, government, and personal) include two activations. These two activations would allow you to in...

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How do I migrate my installation of Maple to another computer?

Standalone Maple To install Maple on a new computer, you first need to uninstall it on the old computer (if still possible), then contact Maplesoft Customer Service. Likely, they will reset your Purchase Code....

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'Installer User Interface Mode Not Supported' message when installing Maple on Windows

This error message is relatively common when installing older versions of Maple on newer versions of Windows. To remedy the problem, first ensure that you have an up-to-date, full installer file. Then, execut...

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Running additional FLEXlm services on the same server as Maple

It is strongly recommended that Maple be the only FLEXlm service running on a given server (i.e. Maple Network Tools should have a dedicated server). However, if you wish to run other such services off of the ...

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Can Maple be installed on a Tablet, Chromebook, or iPad?

If the tablet runs Windows, and meets the system requirements, Maple should work fine on it. Unfortunately, Maple is not supported on Chromebooks since one cannot install any programs on the machine itself (ot...

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Does Maple have any accessibility options for blind customers?

Blind and low-vision users who access Maple through some form of accessibility technology are generally using either a hardware solution (such as a refreshable Braille terminal), or a software-only approach (li...

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Why does Maple ask for a Matlab installation when I reinstall it?

You are likely running the Maple Toolbox installer, which is only needed for two-way integration with Matlab. To reinstall Maple, please run the Maple installer instead; it should be in your Downloads folder r...

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Silent (unattended) installation of Maple

To run a silent installation of Maple 2017, please follow these steps: Create a text file called "installer.properties", then save it in the same folder as the Maple installer. For example: mod...

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Classic Maple

Classic Maple refers to the old Graphical User Interface (GUI) of Maple, which uses only 1D Math (hence there are no Clickable Math features) and does not use Java. It is only available with the 32-bit installa...

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