FAQs and Support Center

Cannot 'Print to PDF' on Macintosh

This issue is due to Maple's incompatibility with the built-in printing software for Macintosh computers, and the solution is to connect to a printer so that different printing software can be used.  If you do not have access to a physical printer, please add a fictitious one:
  1. From the Apple menu, select “System Preferences”.

  2. In the “System Preferences” window, select “Printers & Scanners”.

  3. In the “Printers & Scanners” window, click the “+” and select “Add Printer or Scanner…”

  4. In the “Add” window, select the “IP” tab on the top left, enter in the “Address:” entry, select “AirPrint” in the “Protocol:” drop-down menu, and in the “Use:” drop-down menu (which will read “Choose a Driver…”), choose “Select Software…”

  5. In the “Printer Software” window, select “HP LaserJet Series PCL 4/5” and click “OK”.

  6. In the new “Add” window, you can now click “Add” on the bottom right.

  7. You should now get a warning that your computer is “Unable to verify the printer on your network.”  Click “Continue” anyway to set up the network.

  8. In the “Setting up ‘…’ ” window, click “OK”.

The fictitious printer should now be added, allowing Maple’s “Print to PDF” feature to work.


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